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Terms & Conditions

TERMS & CONDITIONS

User Agreement

By accessing or using the Dabpens website (“Site”) and purchasing products (“Products”) offered by Dabpens (“we,” “us,” “our,” or “Dabpens”), you (“you,” “your,” or “User”) confirm your understanding and acceptance of these Terms and Conditions (“Terms”). If you do not agree to these Terms, you may not use our services or purchase our Products.

Product Disclaimer

The statements made about the Products have not been evaluated by the U.S. Food and Drug Administration (“FDA”). These Products are not intended to diagnose, treat, cure, or prevent any disease. Information provided is not a substitute for advice from your physician or other health care professional. Dabpens is not responsible for any personal health issues that may result from use of our Products. You agree not to use our Products in any manner inconsistent with applicable laws and regulations.

Age Verification

You must be at least 21 years of age to access and use this Site, and to purchase any products made available through Dabpens. It is a violation of our Terms and a violation of the law to order or receive our products if you do not satisfy this age requirement.

When creating an account and placing an order, you will be required to confirm your age and agree to provide genuine and up-to-date identification information upon request to verify your compliance with this requirement. Dabpens reserves the right to use third-party age verification systems, as permissible by law, to validate the information you provide.

Furthermore, Dabpens does not permit the purchase of our products by anyone under the age of 21, and we do not knowingly collect personal information from anyone under 21. Any accounts or orders found to be made by someone under the age of 21 will be terminated and any transactions will be voided.

By using this Site and any Services, you represent and warrant that you are at least 21 years old and that all registration information you submit is accurate and truthful. Dabpens may, in its sole discretion, refuse service, terminate accounts, remove or edit content, or cancel orders to enforce this policy.

Terms of Purchase

By placing an order with Dabpens, you warrant that you are at least the legal smoking age as specified by your jurisdiction and that you are accepting these Terms, including our shipping and return policies.

Guarantee and Return/Refund Policy

Our Products come with a 30-day satisfaction guarantee from the date of delivery, confirmed by the carrier. New and unopened products may be returned within this timeframe for a full refund, less shipping and handling. For return authorization, contact us at the provided support details.

Exchange Policy

If any Products arrive damaged or incomplete, you must contact us within 3 days of delivery for resolution opportunities which may include exchange or refund.

Shipping Policy

Orders are processed within 2-3 business days and shipped according to our carrier’s delivery timeframes. Shipping options and applicable rates will be presented during checkout.

We are pleased to offer shipping to all Delta-8 legal states. However, please note that we cannot ship to the following 14 states where Delta-8 is currently illegal:
Alaska,
Colorado,
Delaware,
Idaho,
Iowa,
Montana,
New York,
Nevada,
North Dakota,
Oregon,
Rhode Island,
Vermont,
Utah,
Washington.

If you reside in one of the states listed above, we apologize for any inconvenience and encourage you to stay informed about the legal status of Delta-8 in your region.

For customers in legal states, please be assured that we comply with all applicable laws and regulations regarding the sale and shipment of Delta-8 products.

If you have any specific questions about shipping or if your state’s legal status changes, feel free to contact our customer support team.

Shipping Insurance Option

We recognize the value of your purchases and are committed to ensuring the security of your items from the moment they leave our warehouse until delivery. For additional peace of mind, we offer an optional Shipping Insurance for a nominal fee of $5.99, which safeguards your purchase against potential transit mishaps.

Coverage Includes

Loss/Stolen: If your package is lost or stolen in transit and does not arrive within 2 weeks from the expected delivery date.
Damage: If your package or the items inside are damaged when in transit, resulting in significant impairment of the items’ functionality or aesthetics.
Stuck in Transit: If the package does not progress within the carrier’s tracking system for a continuous period of 2 weeks after the expected delivery date.
Limitations of Coverage:

Shipping Insurance applies solely to issues occurring while the package is in transit. Once the carrier marks your package as “Delivered,” the insurance coverage ends.
Claims for packages marked “Delivered” by the carrier, indicating that delivery was completed at your address, are not covered. We therefore recommend adding the “Signature Required” service to your order for added security and to ensure the package is physically received by you or an authorized individual.
By selecting the Shipping Insurance option, you agree to these terms, and acknowledge that any claims outside of these conditions, including but not limited to, packages marked “Delivered” without requiring a signature, will not be covered by us.

To Activate Coverage:

Please select the Shipping Insurance checkbox at checkout to add this option to your order.
Should you encounter an issue covered by this service, contact our customer support immediately to initiate the replacement or refund process.
We reserve the right to modify or revoke the terms of this shipping insurance at any moment without prior notice. By purchasing this insurance, customers not only secure their shipment but also accept the conditions set forth above.

Idemnification

You agree to indemnify, defend, and hold harmless Dabpens, as well as our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising from your breach of these Terms and Conditions, your use of the Site and Services, or your violation of any law or the rights of a third-party.

Under this indemnification clause, you will be responsible for any losses, damages, liabilities, settlements, legal claims, and costs we incur as a result of such a breach or violation. This includes, without limitation, any legal and accounting fees. You also agree that Dabpens shall have the right to participate in the defense of any such claim through counsel of our own choosing at your expense.

Changes to Terms

Dabpens reserves the right to modify these Terms at any time, and changes will be effective immediately upon posting to the Site. Your continued use of the Site following such modifications signifies your acceptance.

Intellectual Property

The intellectual property of all text, images, logos, and other content on the Site is owned by Dabpens and is protected by law. You may not use any trademarks, service marks, or intellectual property of Dabpens without our prior written consent.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the state in which Dabpens is incorporated, without regard to conflict of law principles.

Limitation of Liability

Dabpens shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Site or for the cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained.

Contact Information

For assistance or questions regarding these Terms or our Products, please contact Dabpens at [email protected] or our customer service line.